Netflix delighted me
Movie Name was not available from your local shipping center. Fortunately, it was available from a shipping center in another part of the country. It’s on its way and should arrive within 3 to 5 days.
You’ll notice we also recently sent the next available DVD from your Queue to enjoy while Movie Name makes its way to you.
Your Queue now shows this extra DVD rental. Enjoy.
-The Netflix Team
Unnecessary, unexpected, and delightful. This is great customer service.