Students need to fail

Are you failing enough? School is a place that trains you to give the right answer, and where failure is punished. Are you trying to do things that have never been done? Are you seeking answers no one knows already? Risk failure to find...
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Read for Cash

Our "continuing education" program for employees can be summed up in one word: read. Every year we pay our team to read business books. The financial incentive (15 cents / page) and requirements (the books are all pre-approved, the campaign lasts...
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What we value at Logos

A recent email to the company... There is nothing at Logos more important than our corporate values: Honesty. Openness. Awesomeness. Growth. Initiative. Elegance. Shipping. These values reflect what we want to be as an organization. They...
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Business is triage

Any idiot can run any project well. Hire experienced professionals. Staff every project completely. Get the best tools. Use the highest quality materials. Have independent consultants and auditors verify everything. Take the time to do things...
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Profit Is Why You Are in Business

Does your business have a noble mission? Mine does, too. But making a profit is what enables a business to accomplish its mission. Profit needs to be the first priority or you will not have a chance to pursue any others. It is easy to fall into...
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The four-word employee handbook

Everything I want from myself and others at work (and in life!) can be summed up in four words: Honor God. Love others. When we started Logos Bible Software twenty years ago, I used a software program to generate a boilerplate “attorney...
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On failing our customers

I try to stay accessible, publishing my email address, answering my own phone, participating in our forums, etc. In normal days this means I get occasional complaints from customers, and I’m able to make that customer happy and hear about weak...
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Solve tomorrow’s problem (or get out fast)

Necessity is the mother of invention, and as a consequence, lots of new products address today’s felt needs. If you’re developing a tech product, though, I think it’s a better plan to address tomorrow’s needs than today’s. Because by the...
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Don’t hire to fill the position

When you need to fill a position, it is tempting to take the first applicant who can do the job. Don't do it! It takes time to integrate a new employee, and for the employee to learn the corporate culture, procedures, and why we always take a...
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