Wired Magazine gets their arms around the love/hate admiration/disgust many of us feel about Apple’s business processes. I was a 128k Mac owner and went to one of the first "everybody buys a Mac" universities. But I got fed up with the Mac ecosystem and the frustrations of developing for it, and went all PC, even working on the Windows development team at Microsoft. And now I spend every-single-day being annoyed by my Windows Mobile phone, longing for an iPhone, but resisting it because it’s locked to one carrier, doesn’t (yet) support Exchange, doesn’t have 3G, is a locked-down OS, etc.
And still knowing that it’s all that command-and-control lock-down that makes it so elegant, as opposed to the messy UI and eclectic app collection found in each Windows Mobile device.
Love / hate, open / closed, command / empower, evil / genius… it’s a messy world.